Reliable service for all major phone brands, conveniently located in Howick Village. Proudly serving nearby suburbs, including Pakuranga and Botany Downs.
At The Phone Mason, we’ve been repairing phones and tech in New Zealand for over 15 years. We focus on quality repairs that keep your devices working like they should.
Fill out the form to get a free quote today.
EXCELLENT Based on 26 reviews 이이응09/01/2025Trustindex verifies that the original source of the review is Google. I got my iPhone 14 Pro screen fixed by Tristan, and it was resolved perfectly. I also inquired about some stuttering, lagging, and overheating issues, and Tristan was able to address those the very next day. Communication was fast and efficient throughout the process. I really appreciate the excellent service, and I’ll definitely come back for any future repairs. Highly recommend! -Danny- Roger Mullins05/11/2024Trustindex verifies that the original source of the review is Google. I’ve been to Tristan 3 times thanks to my daughter and her phones and every time I have gotten nothing but excellent service. Great communication and quick reliable service and a very honest man. Pricing is affordable for repair work I would highly recommend Phone Mason (Tristan) to anybody who is in need of repairs Tony Margetts15/10/2024Trustindex verifies that the original source of the review is Google. Took my iPhone in yesterday thinking I had a cracked screen - Tristan quickly diagnosed that the protective covering glass had been damaged and replaced it while I waited. Great to have the convenience of a technician on the Howick High Street. Tyler Davis11/10/2024Trustindex verifies that the original source of the review is Google. My iPhone 11 had what I thought was an exploded battery as per what Noel Leeming had told me, and tried to charge close to $900 (more than what I paid for device) for a new one as the damage was "Unfixable". After recieving it back I took it to the Phone Mason who opened up my phone and replaced the screen for 120$ and it looks good as new! Micaela Brown02/09/2024Trustindex verifies that the original source of the review is Google. Thought my phone was a goner but he worked his magic and now its charging and turning on. 100% recommend. Thank you so much 😊 Dawn Burgess21/08/2024Trustindex verifies that the original source of the review is Google. Have used him twice and both times he’s been fast and competitively priced. Very helpful and great customer service. So convenient in Howick!! Patrick Topping18/08/2024Trustindex verifies that the original source of the review is Google. Prompt while to wait service to replace my iPhone battery. And price was half that of the shop in Pakuranga Mall! Great. Guy is pleasant as well. Thank you! Grace Southey01/08/2024Trustindex verifies that the original source of the review is Google. Such a great place to have in Howick. The man there is very lovely and great at what he does! Tracey Fox10/07/2024Trustindex verifies that the original source of the review is Google. Highly recommend The Phone Mason. My old Mac laptop died taking all my photos with it. Tristan's advice, and the loan of a thunderbolt cable helped me save everything! This man knows his stuff! Genius xVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
We fix most common phone issues on the same day, so you can get back to what matters.
Our quotes are clear, with no hidden fees. Quality repairs at prices that make sense.
Stay connected while your phone is being repaired with our free loan phone service.z
Cracked screen? Battery issues? We’re here to help. The Phone Mason offers phone repairs in Howick Village and surrounding East Auckland suburbs. We handle iPhone repairs, Samsung fixes, and more.
Fill out our online form with your phone’s details (e.g., iPhone 12, Samsung Galaxy) and what’s wrong. Whether you’re in Howick Village, Botany Downs, Pakuranga, or Mellons Bay, we’re ready to assist.
Once you’ve received your quote, drop by our shop in Howick Village. We’re centrally located for East Auckland residents, including those in Cockle Bay and Highland Park.
With your phone repaired, you can get back to staying connected, productive, and entertained.
From cracked screens to battery replacements and beyond, The Phone Mason has the expertise to fix your tech troubles. Whether you need iPhone repair, Samsung repair, or help with another device, we’re here for you. Get in touch for a free quote today!
Display, Battery, Charging Screen Protectors & Cases
Fixing screens, batteries, and more.
Same-day service for most Samsung & Android phones.
Hardware and software fixes for MacBooks.