MacBook Software Support & Data Migration
Experiencing macOS issues or need to transfer data to a new MacBook? The Phone Mason in Howick provides expert software troubleshooting and secure data migration services for MacBook users in East Auckland.
Software Issues We Address & Data Services
- Slow performance, lagging, or frequent “spinning beachball”.
- System freezing, unexpected restarts, or kernel panics.
- Problems starting up (e.g., question mark folder, stuck progress bar).
- Application-specific errors or compatibility issues.
- macOS update problems or errors during installation.
- Removal of adware or suspected malware affecting performance.
Data Migration Services Include:
- Setting up a new MacBook (Air/Pro) with data transferred from an old Mac.
- Transferring user accounts, files, and settings* after a hardware repair or upgrade.
- Migrating data from a Time Machine backup or external storage drive.
*Note: Application transfer depends on compatibility with the new macOS and licensing.
Our Mac Diagnostic Service
Software troubleshooting time depends greatly on the issue’s complexity. Data migration time varies based on data volume and device/connection speeds. Please contact us to discuss your specific needs.
Our technicians are experienced with macOS troubleshooting techniques and handle your valuable data with care and confidentiality throughout the migration process.
We prioritise the safety of your data during service. However, having your own recent backup is strongly advised before any software work or data migration.
Get a Free Quote Here
For software issues, we typically begin with diagnostics to identify the problem. For data migration, please discuss your specific requirements with us. Request a complimentary quote or book a service appointment online.
FAQs: MacBook Software & Data Migration
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Troubleshooting duration varies significantly. Standard data migration can take several hours, depending on the amount of data and device speeds. We can provide a better estimate after understanding your situation.
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